About Us

Senior Support Solutions is a company specializing in high quality, individually tailored eldercare services. We are a team of certified aging life care managers dedicated to issues related to the aging process. Our mission is to assist older adults and caregivers with the challenges associated with advancing years. We work hard to ensure that our clients' dignity is respected. Their safety is always a major priority.

We at Senior Support Solutions are available to provide a wide range of services to our clients in the Greater Boston area of Massachusetts. We begin with a comprehensive assessment, which allows us to understand the medical, social-emotional, and day-to-day functioning of our clients. As a result of the information we gather, an individualized and detailed care plan is created.
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At your request, we at Senior Support Solutions can set the plan in motion. This can range from setting up a variety of services in the home, to choosing an appropriate alternative setting such as assisted living or nursing home. We are also available to provide ongoing monitoring of our clients' progress and to make adjustments in the care plan as needed. At anytime in this process we are available to do supportive counseling with any and all family members seeking assistance with issues that may arise.
Senior Support Solutions is the right solution for families and individuals that need elder care services.  Senior Support Solutions gave us a professional analysis of our mother’s condition and provided  advocates, education, and resources throughout her elder care. Every day we were given the assurance that all of our mother’s needs were being addressed with respect and sensitivity.
 
Whether it was attending physician appointments, providing detailed information about medications, or advocating  on behalf of the family, Senior Support Solutions worked hard to provide the best elder care.
-Daughters of M. Dunnett, Burlington,MA

Our Team

Carolyn Shea, Director
BA, LSW, CCM

Carolyn Shea is the Director of Senior Support Solutions, a certified aging life care professional, and a licensed social worker. Carolyn has worked in the field of elder affairs assistance and consultation for over 25 years. Her past experience as the Program Director for Cooperative Elder Services, a leading Adult Day Health program, gives her unique insight into the supportive care needs of elders. Carolyn also held the position of Director of Community Outreach at Atria Senior Living in Burlington, MA where she was honored on multiple occasions with the Pinnacle Award for professional excellence in providing families with effective solutions for issues related to complex housing, health care, and long-term planning. In addition to this experience, Carolyn was a co-founding chairperson of the Metro North Alzheimer’s Partnership, a member of the professional advisory council at Minuteman Senior Services, and an experienced lead caregiver in support groups. She received her Bachelor’s degree in Social Rehabilitation from Assumption College.

Jeanette Macht, MSW, MA, JD, CMC

Jeanette Macht is a certified Aging Life Care Manager who has dual masters degrees in social work from the University of Southern California and Jewish communal service from Hebrew Union College, and a law degree from Suffolk University School of Law. Jeanette has worked in the public sector for twenty years, for the Department of Children and Families and the Board of Registration in Medicine. Her background also includes experience as a social worker at the Hebrew Rehabilitation Center, where she worked closely on a multidisciplinary geriatric team designed to meet the needs of elders living in a long term care setting and their families. Jeanette is also experienced with legal issues involving elder and disability law, Medicaid, health care planning, wills, durable powers of attorney and health care proxies. She is a member of the National Association of Professional Geriatric Care Managers, as well as its New England Chapter.

Jennifer Johnson, LSW, LICSW, CMC

Jennifer Johnson is a certified Aging Life Care Manager and a Licensed Independent Clinical Social Worker who has been working in the field of Geriatrics for over 15 years. Jennifer holds a Master's degree in Social Work, with a concentration in Geriatrics, from Salem State University and is a Certified Care Manager. Her diverse experience includes being a Resident Care Coordinator for an Assisted Living Facility, a hospital based Social Worker and Discharge Planner, a Palliative Care Social Worker, and a community based Social Worker. Throughout her extensive career she has worked with individuals, care teams, families, and lead caregiver support groups. Jennifer is a member of the National Aging Life Care Association and the New England Chapter. Her experience in and knowledge of various realms of care gives her a unique perspective that is instrumental in providing thoughtful care and guidance to her clients. ​